FAQS
Welcome to the FAQs page for Burkesgarb Online Store. Here you will find answers to some of the most commonly asked questions about our online store and the products we offer.
Q: What types of products does Burkesgarb Online Store offer?
A: We offer a wide selection of lifestyle essentials including fashion, accessories, home decor, and personal care items.
Q: How do I place an order?
A: You can place an order on our website by selecting the products you wish to purchase and adding them to your shopping cart. Once you have completed your order, you can proceed to the checkout page and follow the prompts to enter your shipping and payment information.
Q: What payment methods do you accept?
A: We accept major credit cards including Visa, MasterCard, American Express, and Discover. We also accept payments through PayPal.
Q: How long will it take for my order to arrive?
A: The delivery time will depend on your location and the shipping method you choose. We offer standard and expedited shipping options,
Q: What is your return policy?
A: We offer a 30-day return policy for most items. If you are not satisfied with your purchase, you can return it for a refund or exchange. Please refer to our Return Policy page for more information.
Q: How can I contact customer service?
A: You can contact our customer service team by filling out the contact form on our website or by sending an email to Burkesgarb@gmail.com We will respond to your inquiry as soon as possible.
Q: How does Burkesgarb help homeless people?
A: At Burkesgarb, we are committed to helping homeless individuals by providing temporary homes and essential supplies. A portion of our proceeds from every purchase goes towards supporting homeless shelters and organizations. We believe in addressing the immediate needs of the homeless community while also working towards long-term solutions.
Q: How do you select the organizations you partner with?
A: We carefully select and partner with reputable local shelters and organizations that have a proven track record of making a positive impact in the lives of homeless individuals. We ensure that our contributions directly benefit those in need and are used for providing shelter, food, and other essential services.
Q: Can I make a direct donation to support your cause?
A: Absolutely! We appreciate your generosity and support. If you would like to make a direct donation to our cause, please reach out to our customer support team, and they will provide you with the necessary information.
Q: How do you ensure the transparency of your impact?
A: Transparency is of utmost importance to us. We regularly communicate and collaborate with our partner organizations to track the impact of our contributions. We provide updates and reports on how the funds are utilized and the outcomes achieved. We are dedicated to maintaining open and honest communication with our customers and stakeholders.
Q: Are your clothing designs sustainable and ethically produced?
A: Yes, sustainability and ethical production are important values for us. We strive to create clothing that is not only stylish but also environmentally conscious. We work with suppliers who share our commitment to ethical practices, fair wages, and safe working conditions. We are continuously exploring ways to improve our sustainability efforts and reduce our environmental footprint.
Q: How can I get involved or support your cause?
A: We appreciate your interest in getting involved! There are several ways you can support our cause. Firstly, you can shop our streetwear collection, knowing that a portion of your purchase will go towards helping the homeless. Secondly, you can help raise awareness by sharing our mission and products with your friends and family. Lastly, you can consider volunteering or donating to local homeless shelters in your community.
Q: Do you offer discounts or promotions?
A: As a way of expressing our gratitude, we occasionally offer discounts and promotions to our valued customers. Stay tuned to our website and social media channels for updates on any ongoing promotions or special offers.
If you have any further questions or concerns, please don't hesitate to reach out to our customer support team. We are here to assist you and provide any additional information you may need.